Difference between assigning and tagging members in a Task.

In ButtonShift, you have powerful ways to involve team members in your tasks. While both “assigning” and “tagging” bring members into a task’s orbit, they serve distinct purposes critical for clarity and workflow efficiency.

Assigning a Member to a Task

When you assign a member to a task, you are designating that individual as the responsible party for performing and completing that specific task.

• Responsibility: The assignee is expected to carry out the work outlined in the task.
• Singular Focus: A task can be assigned to only one person at a time. This ensures clear ownership and accountability.
• Flexibility: The assignee can be changed whenever required, allowing for reallocation of work as project needs evolve.

Tagging a Member in a Task

Tagging a member (often done using the “@” symbol followed by their username, like @JohnDoe) is purely contextual and serves primarily as a notification or informational mechanism.

• Notification/Looping In: Tagging is typically used to:
  • Notify a member about the task’s progress or a specific update.
  • Loop them in on a conversation relevant to the task without making them responsible for its completion.
  • Introduce a contact for the assignee to interact with for task completion (e.g., “@ClientName is the contact for this deliverable”).
• Multiple Inclusions: You can tag as many people as required in a task.
• Location: Tagging can be done in both the task description and in comments.
• Access Requirement: Only users who already have access to the Worklist can be successfully tagged and receive notifications.
• Notification Trigger: When a user is correctly tagged in a description or comment, they receive a notification about the task update or the specific comment. Simply mentioning an email ID in the description or comments without using the tagging mechanism will not trigger a notification or formally tag them.

In summary, assignment is about who does the work, while tagging is about who needs to know or be involved in the discussion. Understanding this distinction ensures your team uses ButtonShift effectively for clear responsibilities and streamlined communication.